Terms and Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.Pharmarack.comwebsite (the "Service") operated by Pharmarack ("us", "we", or "our"). By installing the Application (as defined below), you agree to be bound by these terms of use ("appterms"). Please review them carefully before installation and/or acceptance.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users/customers and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
The "Application" shall mean the software provided by Pharmarack to offer services related to Pharmarack, Pharmarack's services and its partners' services, to be used on Apple iOS, Android OS devices & Web Application through web browsers running on the various operating systems and platforms including PCs and any upgrades from time to time and any other software or documentation which enables the use of the Application.
Any personal information you supply to Pharmarack when using the Application will be used by Pharmarack in accordance with its Privacy Policy.
Accounts
The Application allows you to access certain functionality available on the Pharmarack.com website. Such access will be governed by the Pharmarack Website's/application's Terms of Use. When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Proprietary Rights and License
All trademarks, copyright, database rights and other intellectual property rights of any nature in the Application together with the underlying software code are owned either directly by Pharmarack or by Pharmarack's licensors. Pharmarack hereby grants you a worldwide, non-exclusive, royalty-free revocable license to use the Application for your business use or such other similar use/purpose in accordance with these app terms.
Conditions of Use
You will not, nor allow third parties on your behalf to:
- Make and distribute copies of the Application
- Attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Application
- Create derivative works of the Application of any kind whatsoever
The Application is currently made available to you free of charge for your personal, non-commercial use. Pharmarack reserves the right to amend or withdraw the Application, or charge for the application or service provided to you in accordance with these app terms, at any time and for any reason.
You acknowledge that the terms of agreement with your respective mobile network provider ('Mobile Provider') will continue to apply when using the Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Application or any such third-party charges as may arise. You accept responsibility for any such charges that arise.
Availability
This Application is available to devices running Apple iOS, Android OS Operating Systems & Web Application through web browsers running on the various operating systems and platforms including PCs. Pharmarack will use reasonable efforts to make the Application available at all times. However you acknowledge the Application is provided over the internet and mobile networks and so the quality and availability of the Application may be affected by factors outside Pharmarack's reasonable control.
Pharmarack, its group of companies and sub-contractors do not accept any responsibility whatsoever for unavailability of the Application, or any difficulty or inability to download or access content or any other communication system failure which may result in the Application being unavailable. Pharmarack will not be responsible for any support or maintenance for the Application.
System Requirements
In order to use the Application, you are required to have a compatible mobile telephone or handheld device, internet access, and the necessary minimum specifications. The Software Requirements are as follows: Apple iOS devices running iOS 4 or iOS 5, and Android OS devices running Android OS 2.3 onwards; Language: English. The version of the Application software may be upgraded from time to time to add support for new functions and services.
Obligations of Pharmarack
In the Pharmarack Application, Customer/User shall mean not only the Distributors but also the Wholesaler, Stockist, C&F, Retailer or anyone accessing the Pharmarack Distributor Application. The Distributors data, which is personal in nature and specially pertaining to the name of the Distributor, its stores, Godowns, Branches and also indicative figures pertaining to the business that such Distributor conducts, shall not be shared with any third party without the permission of the Distributor management.
Obligations of Customer/User
It will be necessary for the Distributor to give consent on sharing its retailers data, product data, stock data, stock quantity and other data as mutually agreed between Pharmarack and the Distributor. This will enable the Pharmarack Application to work as intended and fulfill the objectives of the Distributor.
It is incumbent on the Distributor to give consent and authorize Pharmarack to install its Application at the Distributors' server or other relevant accessible Infrastructure/location (with connectivity to server or relevant database or patch required for Pharmarack) to sync relevant data as a prerequisite for using the Pharmarack Application.
The Distributor will be required to mandatorily confirm all the fields that can be synced by Pharmarack on regular basis. The Pharmarack business methodology and also access to the Pharmarack Website or the Application or any other Pharmarack interface shall not be shared by the Distributor with any third party without taking prior consent from Pharmarack.
Pharmarack may disclose or transfer User Information (as defined in the Privacy Policy) to its affiliates in other countries, and You hereby consent to such transfer. By accepting these Terms of Use and by registering on the Website, User give its consent to be contacted by Us and/or by our third party service providers. You further consent to receive Calls, emails and messages (SMS), Whatsapp notifications and information from Us and from Third Party Service Providers including for promotions, discount and/or other service delivery related issues.
Collection of Information
User(s) privacy is important to Pharmarack and Pharmarack has taken steps to ensure that Pharmarack does not collect more information from User than is necessary for Pharmarack to provide User(s) with Pharmarack's services and to protect User(s) account.
Information including, but not limited to, username, address, phone number, advertising ID, email address, business license details, date and/or year of birth and user preferences ("Registration Information") may be collected at the time of User registration on the Platform.
In connection with any transaction and payment services or any other services that you may avail using the Platform, information, including but not limited to, bank account numbers, billing and delivery information, credit/debit card numbers and expiration dates and tracking information ("Account Information") may be collected, among other things, to facilitate the sale and purchase of products or services transacted on or procured through the Platform.
Pharmarack records and retains details of Users' activities on the Platform. Information relating to communication or transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information, any dispute records and any information disclosed in any communication forum provided by us and/or other affiliated companies of Pharmarack ("Activities Information") may be collected as and when the communication and/or transactions are conducted through the Platform.
Pharmarack records and retains records of Users' browsing or buying activities on Platform including but not limited to IP addresses, browsing patterns and User behavioural patterns. In addition, we gather statistical information about the Platform and visitors to the Platform including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together "Browsing Information").
It is mandatory for Users of the Platform to provide certain categories of User Data (as specified at the time of collection). In the event that Users do not provide any or sufficient User Data marked as mandatory, Pharmarack may not be able to complete the registration process or provide such Users with Pharmarack's products or services.
Use of User Data
If you provide any User Data to Pharmarack, you are deemed to have authorized Pharmarack to collect, retain and use that User Data for the following purposes:
- Verification of User's identity
- Processing User's registration as a user, providing User with a log-in ID for the Platform and maintaining and managing User's registration
- Providing User with customer service and responding to User(s) queries, feedback, claims or disputes
- To facilitate communication between Users on the Platform and/or processing Users transactions on the Platform
- Performing research or statistical analysis in order to improve the content and layout of the Platform, to improve Pharmarack's product offerings and services and for marketing and promotional purposes
- Making such disclosures as may be required for any of the above purposes or as required by law, regulations, and guidelines or in respect of any investigations, claims or potential claims brought on or against us or against third parties
Disclosure of User Data
User further agrees that Pharmarack may disclose and transfer User Data to third party service providers (including but not limited to data entry, database management, promotions and incentivization programs, products and services alerts, delivery services, payment extension services and financial services, authentication and verification services and logistics services) ("Service Providers"). These Service Providers are under a duty of confidentiality to Pharmarack and are only permitted to use User Data in connection with the purposes specified above.
User(s) agree that Pharmarack may disclose and transfer User Data to Pharmarack's affiliated companies and/or their designated Service Providers. When necessary Pharmarack may also disclose and transfer User Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at info@pharmarack.com or through our contact page.