India's largest B2B e-commerce platform
Efficiency Solutions

Transforming Special Rates Business.

A cloud-based platform designed to bring control, transparency, and efficiency to the pharmaceutical special rates business — connecting head office, distributors, CFAs, pharmacies, hospitals, and field teams in one unified system.

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70–80%

Reduction in claims processing time

from 45 days to 7–10 days

~60%

Reduction in manual effort

across the entire claims workflow

Zero

Fraudulent claims leakage

with automated verification

The Problem PharmSupply Solves

Managing special rates business today is complex, manual, and prone to errors — leading to high operational effort, delayed settlements, and significant revenue leakage.

Manual approvals and claim processing slow down operations

Lack of visibility across distributors, CFAs, and internal teams

Difficulty in verifying orders, invoices, and Proof of Delivery (POD)

Multiple versions of rate contracts causing inconsistencies

Fake or invalid documentation leading to fraudulent claims

No clear tracking of orders, claims, or end-customer transactions

Long claim cycles (45+ days) increasing risk of leakage and inefficiency

How PharmSupply Solves This

PharmSupply digitizes and integrates the entire workflow from onboarding to claims settlement with built-in validation and control at every step.

Automated Verification

Validation of invoices (IRN), GST, PAN, and documents through direct integrations — no manual checking required.

LLM-Powered Reconciliation

POD and invoice matching using intelligent automation to detect mismatches instantly before they become disputes.

End-to-End Visibility

Track every order, approval, and claim with complete audit trails across distributors, CFAs, and field teams.

Standardized Rate Contracts

Single source of truth for all rate contracts with configurable multi-level approval workflows.

Digital Claims Management

Automated claim creation, validation, and approval with exception handling and direct ERP integration for settlement.

Geo-tagged Tracking

Ensures authenticity of transactions and delivery locations — eliminating fraudulent claims at source.

Role-Based Access

Controlled visibility and actions for every stakeholder — from head office to field teams and distributors.

One Unified Platform

PharmSupply brings everything together into five integrated modules — from onboarding through to settlement.

01

Onboarding

Register hospitals, pharmacies, doctors, distributors, and field teams

Document upload with automated validation

Approval workflows and periodic re-verification

02

Pricing & Rate Contracts

Define and manage special rates or discounts

Multi-level approval workflows

Centralized control with complete visibility

03

Ordering

Orders created by distributors, customers, or field teams

Multiple input modes: manual, bulk upload, ERP integration

Real-time tracking and approval workflows

04

Claims Management

Upload invoices and PODs digitally

Automated validation against orders and contracts

Multi-level approvals with audit trails

Direct integration with ERP for settlement

05

Reports & Control

Real-time dashboards for tracking performance

Audit logs and exception reports

Insights into approvals, operational metrics, and exceptions

Transform Your Special Rates Business

See how PharmSupply reduces claim cycles from 45 days to under 10 — with zero manual errors.

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